Human Resources Development
Multiple Choices
1. Training is most effective in resolving:

• Skill gaps

• Attitudinal problems

• Poor motivation

• Attendance issues

2. The term which describes long term training which includes a combination of both on-the-job and in-class training is:

• Mentorship

• Computer based training

• Vestibule training

• Apprenticeship

3. Which item is NOT an example of an indirect training cost?

• Overtime

• Increased scrap

• Room and food charges

• Low productivity

4. The phrase "transfer of training" refers to:

• Moving training schedules around to accommodate production concerns

• Freely sharing written training material with colleagues

• Acquiring and evaluating skills during a training course

• Implementing and maintaining new knowledge and skills back in the workplace

5. Labour Market adjustment services refers to the stakeholder interests of:

• Supply side training such as anticipated shortages for particular trades

• Skill mismatches

• Those who have difficulty entering or reentering the workforce

• Those who have suffered a job loss

Training and Development 2014

6. A key principle of adult learning suggests that adults:

• Are keenly open to change

• Tend to be problem centred

• Do not need theoretical knowledge, just practical applications

• Prefer a relaxing "lecture style" training delivery

7. The evolution of training activities has moved towards:

• Specific on the job requirements using technology as the learning coach

• Time and motion studies

• Needs driven by productivity and efficiency concerns

• Identifying opportunities to build intellectual capital

8. The motivational component of self efficacy:

• Is when a person believes they can manipulate their environment and control their fate

• Is when a person believes they can learn the knowledge and skills and do the job

• Relates to the ability to use fine motor skills

9. The diagnostic process of needs assessment often starts with:

• A job analysis

• A gap analysis

• A concern

• An organizational audit

10. A potential advantage of centralizing the training function is that:

• Control and economies of scale

• Customization and ownership

• Local budget control