HR department operations vary by size and sector. With a graphical representation (i.e. diagram) illustrate the HR organisational chart of your current workplace (or workplace/organisation of your choice).

a. Name and describe in detail each of the functions of the different HR personnel that is listed in the HR organisational chart.

b. Evaluate the HR department operations by commenting on its strength(s) and weakness (es).

c. If you are the newly appointed leader in the HR department, recommend improvements to the weakness(es) identified in (b). 

Analysing jobs involves determining in detail what the job is about and what kind of people the organisation should hire for the job.

a. Define the elements of a job analysis, and discuss its significance for human resource management.

b. Consider the job of a customer service representative, who service telephone calls from customers of an online sale retailer through e-catalogs. What measures can the employer take to design this job to make it efficient and motivating? What might be the potential drawbacks or challenges in designing of this job? Justify your answer.