Ask Question, Ask an Expert


Ask Business Management Expert

Description: Students are to form a group of four to six people. By using the case study given below you will analyze and describe the business information systems needed for this a small to medium size business. By using knowledge gained in this subject, your group will be needed to analyze the key information system needs required for the business to successfully operate. The information systems identified will need to support the different aspects of the business (ex: inventory, sales, maintenance, delivery and accounts).

Part A:

Give a brief group presentation to the class. All group members will require contributing equally to the preparation and delivery of the presentation. The presentation must be no longer than 15 minutes in duration.

Part B:

Make an individual report outlining the information systems recommended for the case study business. This report should identify:

i) The key external and internal business requirements which the selected information systems require to address, and

ii) How the recommended systems provide the core information needed to successfully operate the business. The case study for this assessment is given below. Your report must be no longer than 2,000 words excluding references and appendices. Please make sure you provide a coversheet for your assignment. The coversheet should as well show the word count for your assignment (that is, excluding appendices and references). The report must be written in 12 point font with 1.5 line spacing.

Case Study: EquipHire

EquipHire is a commercial and domestic equipment hire company with 11 branches across the metropolitan Sydney, Newcastle and Wollongong. The family owned business was started 18 years ago by two brothers. The company employs 78 staff in a variety of fulltime and part time roles. EquipHire recorded turn-over of just over $18 million for the financial year ended in the year 2012. About 8 years ago the company invested in a sales and hire system (HireIT). Unfortunately the HireIT system is becoming increasingly complex to maintain. The HireITsystem has proved as well difficult to modify for the changing business environment. Furthermore, the business wishes to take equipment hire bookings and payments through the internet and the HireIT system doesn’t readily support online transactions.

Around 70% of the sales are to the commercial sector (that is, construction, engineering and building trades) though home DIY sales are now the fastest growing part of the business. EquipHire hire a range of building and engineering tools (ex: concrete cutters, chainsaws, nail guns, wielding gear and dumpy levels) plant (ex: compressors, mobile platforms, generators, small excavators and trenchers) and other equipment (ex: glassware for party hire, tables and chairs, high capacity heaters and marquee tents).

The costing for big and long term hires is taken out on an ad hoc basis by using spread-sheets. Managing the company’s inventory of plant for hire is a specific challenge. The company finances most of its large plant with third parties, therefore it requires to make sure high equipment utilization rates (that is, sales) to service this financing. The company is struggling to make good decisions around how much plant they should hold (in total and by location) to meet the demand for hire. The demand for plant and equipment hire is seasonal and as well affected by fluctuating construction activity. The company has recognized that the quality of equipment checking and maintenance is not consistent adequate to make sure good levels of ongoing repeat customer business.

The business uses QuickBooks to run their accounts and equipment maintenance is run via an Access database. The delivery and pick up of equipment is taken out manually by using carbon-copy receipt books. This data is then manually transferred to HireIT. For general computing the company operates desktop and laptop computers operating Microsoft XP and Office 2007.

The company directors recognize that a review of the EquipHire’s business information system needs is required, especially given that the HireIT system is getting to the end of its helpful life. You have been asked by the EquipHire’s directors to prepare a preliminary report that: (i) Outlines the company’s business information system (or BIS) requirements and (ii) Makes recommendations on the core systems which would meet such BIS requirements.

Major problems to address:

problem 1: What are the major activities that the business undertakes?

problem 2: Where in the business are the crucial decisions made?

problem 3: What kinds of information does the business need to operate successfully?

problem 4: What are the needs for the:

a) Transaction processing system?
b) Sales and customer relationship management (or CRM)?
c) Inventory?
d) Planning and scheduling?
e) Accounts?
f) Decision support and management information systems?

problem 5: What are the different kinds of business information systems could be employed to effectively meet such requirements?

problem 6: What core information systems do you suggest the business adopt?

Business Management, Management Studies

  • Category:- Business Management
  • Reference No.:- M9566

Have any Question? 

Related Questions in Business Management

For restating financial statements to convert to constant

For restating financial statements to convert to constant dollars, what index is required by the Financial Accounting Standards Board?

A machine can operate for an average of 14 weeks before it

A machine can operate for an average of 14 weeks before it needs to be overhauled, a process which takes 7 days. The machine is operated 6 days a week. Compute the availability of this machine.

An oil company contemplates investing 100 million dollars

An oil company contemplates investing 100 million dollars per year (in constant dollars) for five years in exploratory work to confirm the existence of new exploitable reserves. It will then face a potential delay until ...

Assignmentthis assignment asks you to demonstrate your

Assignment: This assignment asks you to demonstrate your understanding of two alternative resolution techniques. Create a Word document (.doc or docx) that compares and contrasts mediation and arbitration. When, in your ...

A b600-word proposal memo form to the leadership of proctor

A b600-word proposal (memo form) to the leadership of Proctor and Gamble in which you explain how we will: A brief overview of the organization based on 2015 financial statement. Explain the type of leadership approaches ...

Discussion question 1 what role does culture play on

Discussion Question #1: What role does culture play on managers in global situations. For example, a US firm in Saudi Arabia, Indonesia, Singapore or Germany would all face different problems from a cultural perspective. ...

Data modeling is a first step in the database design

Data modeling is a first step in the database design process. Suppose you own a real estate agency. You want to keep track of the properties that your company is selling as well as information on your agents, etc. Draw a ...

Conseco inc has a debt ratio of 055 what are the companys

Conseco, Inc., has a debt ratio of 0.55. What are the company's debt-to-equity ratio and equity multiplier? (Round your answers to 2 decimal places, e.g.12.25.)

Sorenson inc has sales of 4056000 a gross profit margin of

Sorenson Inc. has sales of $4,056,000, a gross profit margin of 38.55 percent, and inventory of $1,139,000. What are the company's inventory turnover ratio and days' sales in inventory? (Round inventory turnover ratio to ...

The upper level management sent a letter to mrs jonas

The upper level management sent a letter to Mrs. Jonas (Deputy) regarding her communication approach with her team. The management sat with Mrs. Jonas to explain their concerns about the communication approach that she i ...

  • 4,153,160 Questions Asked
  • 13,132 Experts
  • 2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

A cola-dispensing machine is set to dispense 9 ounces of

A cola-dispensing machine is set to dispense 9 ounces of cola per cup, with a standard deviation of 1.0 ounce. The manuf

What is marketingbullwhat is marketing think back to your

What is Marketing? • "What is marketing"? Think back to your impressions before you started this class versus how you

Question -your client david smith runs a small it

QUESTION - Your client, David Smith runs a small IT consulting business specialising in computer software and techno

Inspection of a random sample of 22 aircraft showed that 15

Inspection of a random sample of 22 aircraft showed that 15 needed repairs to fix a wiring problem that might compromise

Effective hrmquestionhow can an effective hrm system help

Effective HRM Question How can an effective HRM system help facilitate the achievement of an organization's strate