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How is a customer retained for a long period with business?

Apart from managing value chain and keeping up delivery network, firms require to develop strong bonds along with their customers. Within a fiercely competitive environment, this is hard to please the customers like they are smarter, more price conscious, choosier, have better alternatives and are attracted equally by several competitors.

Marketing Management, Management Studies

  • Category:- Marketing Management
  • Reference No.:- M9576058

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