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It's a Case Study about website easycar and there are seven Questions to be answered.
Case is previously attached.

The questions are-
1. What are the specific of the car rental industry? How do these characteristic influence the design of service delivery processes in this industry in general?
2. EasyCar clearly competes on the basis of low price. What does it do in processes to support this strategy?
3. How would you depict the level of quality that easyCar provides?
4. Is easyCar a feasible competitor to taxis, buses and trains, as Stelios claims? How does the design of its operations presently support this form of competition? How not?
5. What are the working implications of the change made by easyCar in the last year?
6. How important are the legal challenges that easyCar is facing?
7. What is your valuation of the likelihood that easyCar will be able to realize its goals?

Business Management, Management Studies

  • Category:- Business Management
  • Reference No.:- M9308914

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