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How does the Daytona 500 create and deliver customer satisfaction through the five types of utility? The five types of Utility are

Five Types of Utility:

Form utility – attributes or features that set the product apart

Time utility – products available when customers want them

Place utility – products available where customers want them

Possession utility – transfer of ownership or title; ease of acquisition

Psychological utility – positive experiential attributes that customers find satisfying.

Operation Management, Management Studies

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