Ask Question, Ask an Expert

+1-415-315-9853

info@mywordsolution.com

Ask Business Management Expert

Eileen Nolland works for a small company that employs twelve people who all work in the same office. She is responsible for various duties ranging from answering phones and entering orders into the system to tracking inventory and updating client files. She performs many of these duties as a back-up for other colleagues. Over the years she has worked herself into a position as 'the go to person' for her boss, Jack Barns. Eileen has made quite an effort to gain Jack's confidence. She handles the sales staff commissions and employee benefits, and makes most of the purchasing decisions for the office. She is often found sitting in Jack's office, doing her daily work and chatting with Jack about both work and personal issues.

The rest of the staff resent Eileen's connection to Jack, the boss. Many of them feel that she gets preferential treatment. Eileen does work hard, but she also has a way of setting her own hours. She is often overheard complaining about how tired she is after having to stay late at night to fix some filing error. Jack is often the one to inform other employees that he has sent Eileen home to get some rest. He often makes comments such as, 'She worked so hard last night, and she won't be any good today. I told her to go home and sleep. Be back tomorrow and start fresh.' Eileen also makes herself out to be a hero by spending time comparison shopping for things that the office needs. She then presents the information to Jack so he can see how much money she saved the company. Jack often consults with Eileen first when a major decision affecting the entire office needs to be made. Her co-workers are rarely granted this knowledge and only see Jack consulting with Eileen. Several co-workers have talked amongst themselves wondering what Eileen says that keeps Jack asking for her input. They do not think she is more knowledgeable about the clients or company than any of them.

From Jack's perspective, Eileen is invaluable to the team. She always has necessary data to consider, is quick to point out benefits or potential hardships to clients, and almost always presents a solution. He wishes more employees approached their work the same way Eileen does. In fact, he often wonders why there sometimes seems to be hostility directed toward Eileen.

1. How could Jack's perception of Eileen's performance affect his leader behaviors when interacting with her?

2. How could her co-worker's perception of Jack's leader behaviors toward Eileen affect their own performance?

Business Management, Management Studies

  • Category:- Business Management
  • Reference No.:- M925189

Have any Question? 


Related Questions in Business Management

Coa company manufactures three products a b and c by using

CoA company manufactures three products: A, B and C by using three resources. Each unit of product x takes six man hours and 0 twenty hours of machine capacity and two cubic meter of storage place. Similarly, one unit of ...

Imagine you are the universitys graduate support services

Imagine you are the University's Graduate Support Services Coordinator. Your responsibilities entail developing innovative programs, materials, and events that will enhance the academic growth and overall experience of g ...

You are caring for a patient who is extremely ill but might

You are caring for a patient who is extremely ill, but might be helped if he could get access to a drug that is already approved in Europe. Write a paragraph describing why it is sometimes a good thing for drugs not to b ...

1 operations management applications please respond to the

1. "Operations Management Applications" Please respond to the following: Evaluate different operations management principles and techniques that can make businesses more profitable today. Select one service company of yo ...

175 - 200 word count no plagiarismnbspmust include peer

175 - 200 word count NO PLAGIARISM ,  MUST INCLUDE PEER REVIEWED SOURCE. The organization's strategic plan calls for an aggressive growth plan, requiring investment in facilities and equipment, growth in productivity, an ...

Assignment quantitative reasoning in actionshort

Assignment: Quantitative Reasoning in Action Short Essay Salary distribution among the company's employees is bimodal, with most employees earning a salary of between $31,000 to $40,000 or $51,000 to $60,000. It is bimod ...

Alice has convex preferences over consumption bundles

Alice has convex preferences over consumption bundles containing goods x and y. Where (x, y) is the consumption bundle, Alice's preferences are as follows: (5, 2) ∼ (4, 2) ? (3, 2) ∼ (3, 5) ∼ (3, 6) (a) Write a utility f ...

How do you feel that healthcare in america will be

How do you feel that healthcare in America will be different under the Patient Protection and Affordable Care Act? (Must be at least 100 words) What do you see as the most important trends in U.S. medical care over the n ...

Descriptionbased on your experiences on your class projects

Description Based on your experiences on your class projects and your work experiences, write a detailed paper describing best practices for project management.  Summarize the results as well as other information about t ...

Who influences how much liquidity in created or reduced in

Who influences how much liquidity in created or reduced in the U.S. economy?

  • 4,153,160 Questions Asked
  • 13,132 Experts
  • 2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

WalMart Identification of theory and critical discussion

Drawing on the prescribed text and/or relevant academic literature, produce a paper which discusses the nature of group

Section onea in an atwood machine suppose two objects of

SECTION ONE (a) In an Atwood Machine, suppose two objects of unequal mass are hung vertically over a frictionless

Part 1you work in hr for a company that operates a factory

Part 1: You work in HR for a company that operates a factory manufacturing fiberglass. There are several hundred empl

Details on advanced accounting paperthis paper is intended

DETAILS ON ADVANCED ACCOUNTING PAPER This paper is intended for students to apply the theoretical knowledge around ac

Create a provider database and related reports and queries

Create a provider database and related reports and queries to capture contact information for potential PC component pro