Ask Question, Ask an Expert

+1-415-315-9853

info@mywordsolution.com

Ask Business Management Expert

Eileen Nolland works for a small company that employs twelve people who all work in the same office. She is responsible for various duties ranging from answering phones and entering orders into the system to tracking inventory and updating client files. She performs many of these duties as a back-up for other colleagues. Over the years she has worked herself into a position as 'the go to person' for her boss, Jack Barns. Eileen has made quite an effort to gain Jack's confidence. She handles the sales staff commissions and employee benefits, and makes most of the purchasing decisions for the office. She is often found sitting in Jack's office, doing her daily work and chatting with Jack about both work and personal issues.

The rest of the staff resent Eileen's connection to Jack, the boss. Many of them feel that she gets preferential treatment. Eileen does work hard, but she also has a way of setting her own hours. She is often overheard complaining about how tired she is after having to stay late at night to fix some filing error. Jack is often the one to inform other employees that he has sent Eileen home to get some rest. He often makes comments such as, 'She worked so hard last night, and she won't be any good today. I told her to go home and sleep. Be back tomorrow and start fresh.' Eileen also makes herself out to be a hero by spending time comparison shopping for things that the office needs. She then presents the information to Jack so he can see how much money she saved the company. Jack often consults with Eileen first when a major decision affecting the entire office needs to be made. Her co-workers are rarely granted this knowledge and only see Jack consulting with Eileen. Several co-workers have talked amongst themselves wondering what Eileen says that keeps Jack asking for her input. They do not think she is more knowledgeable about the clients or company than any of them.

From Jack's perspective, Eileen is invaluable to the team. She always has necessary data to consider, is quick to point out benefits or potential hardships to clients, and almost always presents a solution. He wishes more employees approached their work the same way Eileen does. In fact, he often wonders why there sometimes seems to be hostility directed toward Eileen.

1. How could Jack's perception of Eileen's performance affect his leader behaviors when interacting with her?

2. How could her co-worker's perception of Jack's leader behaviors toward Eileen affect their own performance?

Business Management, Management Studies

  • Category:- Business Management
  • Reference No.:- M925189

Have any Question? 


Related Questions in Business Management

Use the following information for problems 1 and 2mnc corp

Use the following information for Problems 1 and 2. MNC Corp. (a U.S.-based company) sold parts to a South Korean customer on December 1, 2013, with payment of 10 million South Korean won to be received on March 31, 2014 ...

What is the answer of compare and contrast approaches to

What is the answer of compare and contrast approaches to goal setting and planning?

Httpwwwyoutubecomwatchv7mv3hwqhl1s links to an external

http://www.youtube.com/watch?v=7MV3HWQHl1s (Links to an external site.) This video is a great example of Cause Marketing (Chapter 4). Cause Marketing programs have become popular. Your original posting - Write 3-4 paragr ...

When objects of a class are created each object will have

When objects of a class are created, each object will have its own copy of?

Gdp as a measure of well-being- mayer describes the

GDP as a Measure of Well-being- Mayer describes the importance of GDP as a measure of our economic well-being. But they also note that this measure omits some things that are important in describing how well-off we are. ...

The demand for money in a country is given by md ry 03-i

The demand for money in a country is given by Md = RY (0.3-i), where RY = 120 and the supply of money is R30. a. What is the equilibrium interest rate? b. If the central bank wants to decrease i by 2%, at what level shou ...

Assignment 2 operations decisionusing the regression

Assignment 2: Operations Decision Using the regression results and the other computations from Assignment 1, determine the market structure in which the low-calorie frozen, microwavable food company operates. Use the Int ...

Microeconomicslet us imagine you are a consultant who has

Microeconomics Let us imagine you are a consultant who has just been hired by a small business owner as an industry specialist. For this discussion you will identify one specific small business that you own, know the own ...

Samsung south africadescribe the nature of samsungs

Samsung South Africa Describe the nature of Samsung's international operations in general, its specific interests in South Africa, its strategies.  Research the implementation problems that has encountered in South Afric ...

Create an 8- to 12-slide microsoftreg powerpointreg

Create an 8- to 12-slide Microsoft® PowerPoint® presentation (not counting cover and reference slides), including detailed speaker notes, in which you discuss your personal and professional future story. Include the foll ...

  • 4,153,160 Questions Asked
  • 13,132 Experts
  • 2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

A cola-dispensing machine is set to dispense 9 ounces of

A cola-dispensing machine is set to dispense 9 ounces of cola per cup, with a standard deviation of 1.0 ounce. The manuf

What is marketingbullwhat is marketing think back to your

What is Marketing? • "What is marketing"? Think back to your impressions before you started this class versus how you

Question -your client david smith runs a small it

QUESTION - Your client, David Smith runs a small IT consulting business specialising in computer software and techno

Inspection of a random sample of 22 aircraft showed that 15

Inspection of a random sample of 22 aircraft showed that 15 needed repairs to fix a wiring problem that might compromise

Effective hrmquestionhow can an effective hrm system help

Effective HRM Question How can an effective HRM system help facilitate the achievement of an organization's strate