HOTEL MANAGEMENT Assignment
Please use MLA style
PLEASE ANSWER THREE OF THE FOLLOWING SIX QUESTIONS in 250 words each or less:
1. How does one become a GM? Cite five examples from our Guest Speakers, interviews with a GM, or the videos on the BELOW.
2. In your opinion, what skills are critical to being a management team member in a hotel? Cite five examples from our Guest Speakers, interviews with a GM, or the videos on the BELOW.
3. Look at three videos BELOW from either Hong Kong, Thailand, Dubai, or Singapore for two different hotel market levels. Which GM concerns are similar? Which GM concerns are different? Cite three examples of each.
4. What are some of the unique challenges of resorts and emerging markets? Cite five examples from the videos ON the BELOW.
5. Where is the hotel/resort industry in Asia/Gulf States going? Support your opinion with five examples from our Guest Speakers, the videos BELOW, your team project, or interviews with a GM.
6. In your opinion, in which areas can hotels best compete with Airbnb? Cite at least 3 articles from NY Times, Wall Street Journal, Financial Times, Business Week, or Bloomberg to support your opinion (See Librarian for data base access).
Answers should be word processed and double-spaced. You will be graded on how well you answer the question and present your argument.
THE LIST OF VIDEOS YOU MAY USE WHILE ANSWERING QUESTIONS AS EXAMPLES:
Videos that you need to cite:
• Hotel Catering Services Manager Paul O'Connell - Part 1
https://www.youtube.com/watch?v=mK6tUMFkLy8&feature=youtu.be
• Hotel Catering Services Manager Paul O'Connell - Part 2
https://www.youtube.com/watch?v=3VYV3W6NFkM&feature=youtu.be
• Hotel Catering Services Manager Paul O'Connell - Part 3
https://www.youtube.com/watch?v=6edIkx5prXE&feature=youtu.be
• Interview Marguerite Howley Hotel Owner and Chef - Part 1
https://www.youtube.com/watch?v=5dxyqrTDOCs&feature=youtu.be
• Interview with Shaun Parsons Hotel EAM incharge of F&B Part 1
https://www.youtube.com/watch?v=1YFJyHCqlwI&feature=youtu.be
• Interview Hotel Public Relations Manager Annie Buckley Part1
https://www.youtube.com/watch?v=msVo3naZIxg&feature=youtu.be
• Interview Hotel Public Relations Manager Annie Buckley Part2
https://www.youtube.com/watch?v=ipumlr-iFX4&feature=youtu.be
• Eaton Hong Kong Hotel Interview with GM - HD
https://www.youtube.com/watch?v=ZEG7PJaBTzg&feature=youtu.be
• Hotelier Interviews - PR Director Middle East Movenpick 1of2
https://www.youtube.com/watch?v=KkDhLfJwhtU&feature=youtu.be
• Workday Rising 2012 - Interview with Michael Peterman, Four Seasons
https://www.youtube.com/watch?v=zUAV3XVgWDQ&feature=youtu.be
• Four Seasons Chiang Mai and Chiang Rai - HD Video Interview with GM
https://www.youtube.com/watch?v=P8lEbj9G15A&feature=youtu.be
• President Palace Bangkok - Exclusive HD Video Interview with GM
https://www.youtube.com/watch?v=8o2B5_1kHyk&feature=youtu.be
• InterContinental Phnom Penh General Manager Interview - HD
https://www.youtube.com/watch?v=DMqFMSjWJ-I&feature=youtu.be
• Riva Surya Bangkok GM Interview - HD
https://www.youtube.com/watch?v=XzogENlwp4w&feature=youtu.be
• Interview with GM of Hong Kong SkyCity Marriott Hotel - Michael Müller -HD
https://www.youtube.com/watch?v=8Ig7VzL2EdU&feature=youtu.be
• Four Seasons Hotel Bangkok GM & RVP Interview - HD
https://www.youtube.com/watch?v=uGH_9AJIlfY&feature=youtu.be
• Four Seasons Hotel Bangkok GM & RVP Interview - HD
https://www.youtube.com/watch?v=uGH_9AJIlfY&feature=youtu.be
• DHS Hotel Security
https://www.youtube.com/watch?v=9pvt1suiitg&feature=youtu.be
• Regal Kowloon Hotel Interview with GM - Mr John Girard - HD
https://www.youtube.com/watch?v=wHm4F1vKcjA&feature=youtu.be
• Regal Kowloon Hotel Interview with GM - Mr John Girard - HD
https://www.youtube.com/watch?v=wHm4F1vKcjA&feature=youtu.be
• CTTV Footage of JW Marriott Hotel Bombing in Jakarta 07-17-09
https://www.youtube.com/watch?v=3FxF1-kB1Hs&feature=youtu.be
• Security under Scrutiny for Jakarta Hotels
https://www.youtube.com/watch?v=FX22louz5UY&feature=youtu.be
• Experimental Guest Room of the Future
https://www.youtube.com/watch?v=8-LWSkZkjr8&feature=youtu.be