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Hoffman (1989) believes that a management education program should have three elements: a. Behavioral: People skills, motivation, team building, communication, and delegation b. Cognitive: Production, marketing, finance, and control c. Environmental: Markets, competition, customers, political, social, and economical environment in which the organization operates The importance of the first two elements should be self-evident. Explain why the third element, environmental, is important.

Operation Management, Management Studies

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