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Hiring and keeping quality employees is one of the most urgent concerns for today's organizations.( )

2. A key element of the strategic approach to human resource management argues that human resource management is NOT a matching process and managers should avoid attempts to match or integrate employees to organization's strategy and goals.( )

3. Finding the right people to apply new information technology for e-business is a current strategic issue of particular concern for HR managers.( )

4. Affirmative action requires that an employer take positive steps to guarantee promotion from within.( )

5. Prohibition of discrimination of qualified individuals by employers on the basis of disability and the requirement that "reasonable accommodations" be provided are enforced by the Americans with Disabilities Act of 1990.( )

6. Structured interviews allow the applicant a great deal of freedom in determining the course of the conversation, with the interviewer taking care not to influence the person's remarks.( )

7. Employability and personal responsibility are part of the old social contract between employees and employers.( )

8. The percentage of contingent workers in the United States has shrunk as a result of the recession of the late 2010s.( )

9. People who work for an organization, but not on a permanent or full-time basis are called "employees of choice."( )

10. The first three steps involved in attracting an effective work force are HR planning, choosing recruiting sources, and selecting the candidate.( )

11. Human resource planning refers to the forecasting of human resource needs and the projected matching of individuals with expected job vacancies.( )

12. Recruiting activities can be divided into (1) internal recruiting including "promote from within" policies, and (2) external recruiting including the use of headhunters.( )

13. One of the fastest-growing approaches to recruiting today is the use of the Internet, called E-cruiting.( )

14. A written test designed to measure a particular attribute such as intelligence or aptitude is called an employment test.( )

15. It is okay for a job application to ask whether the applicant has a legal right to work in the United States.( )

16. An example of an in-basket simulation would require the applicant to play the role of a manager who must decide how to respond to ten memos in his or her in-basket within a two-hour period.( )

17. Coaching is when an experienced employee guides and supports a less-experienced employee.( )

18. A type of training in which an experienced employee "adopts" a new employee to teach him or her how to perform job duties is known as on-the-job training.( )

19. Job evaluation comprises the steps of observing and assessing employee performance, recording the assessment, and providing feedback to the employee.( )

20. BARS stand for Behaviorally Administered Rating Scale and is used to measure performance evaluation errors.( )

21. The process of determining the value of jobs within an organization through an examination of job content refers to job evaluation.( )

22. Wage and salary surveys show what other organizations pay incumbents in jobs that match a sample of "key" jobs selected by the organization.( )

23. All managers are involved in human resource management.( )

24. An exit interview is an interview conducted with departing employees to determine the reasons for their termination.( )

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