Healthcare Planning, Design and Operations Management for Masters

• A Ophthalmology Hospital called "Super Eye Hospital" with 100 beds in the community is doing exceptionally well with 85% occupancy and making good profits

• The organization structure has the Governance comprising of Independent board members with the representation from CEO and MedicalDirector

• They want to set up another hospital with Multi Specialties inDubai Since they are already have a hospital, they asked the in-house engineer to make aplan

• Plan was approved by the CEO

• Governance gave their nod

• Started building the facility

• Hospital was commissioned and inaugurated at the same time

• Hospital costs have gone really high, the hospital had to shut down operations as they incurred a huge loss

Questions to be answered:
1. What has gone wrong with the facility once it is opened - in terms of design andfinances?

2. Why are the occupancy rates low?

3. What could the Hospital Governing board or management done different to make sure that their decision was right?