Ask Question, Ask an Expert


Ask Operation Management Expert


The assignment is the opportunity for you to investigate operations management in practice and to perform deeper investigations. We expect you to show further reading and investigation – and to compare what you see in the organisation (or an organisation of your choice) with what is written in the academic literature.

Assignment Brief

• Students must select the organisation (which you have access to) and work through following problems relating to operations within the organisation.

• Students must prepare the report (using the headings below as a guide) discussing the operations of the organisation, and making recommendations for improvement.

• We have suggested some problems to consider under each heading – but these are not exhaustive topics (and you might discuss other things you see as being important).

• We will advise that you adopt the reasonably formal style and structure for your report. Include the executive summary and conclusions and recommendations.

• Students must note that they don't required to look at an whole company but instead might decide to focus on a particular business unit or operation. Like the group want to look at a large international company – but only have access to one part of the organisation.We also identify that some groups might have little to say under some of these headings but lots to discuss under other headings. Again this is to be expected.

• What we will encourage is that students have the brief discussion of the organisation using all the headings (a mini “operations audit” if you like) and then expand on one or two areas where the team feel the organisation could improve its operations. This would give you opportunity to read and explore one or two areas in more depth.

Operations Strategy

Discuss the operations strategy of your chosen organisation. Does your selected organisation have a clear operations strategy? How does the operations strategy support or complement the business strategy? How has the operations strategy developed and modified in recent years? If the organisation doesn’t have an operations strategy can you help them broadly define an operations strategy or give them guidance on what they should do to develop one?

Product & Service Design

Discuss the products and services given by your chosen organisation. Do they target the similar markets or do they have different offerings catering to different markets? What operations challenges does the product/service mix pose? Could you see evidence of effective screening processes? How good is the organisation at developing products and services? If appropriate discuss the product or service design process. Who else is involved in product and service design (e.g. suppliers, customers, retailers)? Do they measure the impact of design and new product development?

Process Design

Discuss the processes within the selected organization. From your reading of Topic 4 (Process Design) and other background reading, consider whether or not alternative approaches may lead to improvements in the performance of organisation. Could you comment on the layout of retail outlets or manufacturing facilities belonging to the organisation? How will you go about helping the organization to make improvements? Could you comment on use of technology?

Planning & Control

Outline types of short and long term planning which are carried out in an organisation. Is demand dependent or independent? How suitable is their approach to forecasting? How can they improve? Critically discuss the organisation’s approaches to scheduling, loading and sequencing where suitable. If suitable discuss capacity management. How does the organisation cope with fluctuations in demand? What alternatives might be open to them? Is technology used to support these activities? Do you think there is adequate feedback and control?

Innovation and improvement

How does the company encourage innovation? Is innovation something that is managed? Outline some of the tools for improvement that you would recommend as being appropriate for your organisation and describe how they could be implemented. Will you say the organisation is lean or agile?

Supply Chain

Outline the supply chain of the organisation (or part of it), including purchasing, physical distribution management and materials management. How is IT used to supply chain management? Outline how the supply chain might be improved.

Quality Management

Discuss the costs of quality as they apply in your chosen organisation. How are quality problems diagnosed? How could the company improve their approach to quality management? Does the organisation have a formal quality system? Will this be suitable ? Prior getting started on the assignment, a few things to consider….

You may feel tempted to answer some problems based on common sense but you should not to do this. Demonstrate achievement of the learning outcomes for this module (through the assignment). Please keep this in mind and try to show understanding and application of theory, tools and techniques covered during the lectures (and from directed reading).

The maximum word count= 2,500 words

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M91466

Have any Question? 

Related Questions in Operation Management

1 negligence of other parties is irrelevant to the

1. Negligence of other parties is irrelevant to the imposition of liability in _____________ cases. a. ultrahazardous activity b. limited liability c. misrepresentation d. fraud 2. The intent to defraud is called: a. def ...

Many applications of law primarily affect individuals such

Many applications of law primarily affect individuals, such as buying or selling personal property. Critique the amount and kinds of protection provided to individuals and whether you think that the law provides too much ...

Question 1in order to be effective solid waste engineers

Question 1.In order to be effective, solid waste engineers must be competent in all of the following areas EXCEPT: public communications. regulations. civility. technology. Question 2: All of the following should be incl ...

Roger is a broker who listed a home for sale owned by kim

Roger is a broker who listed a home for sale owned by Kim and Mike. After a sales contract is executed Kim and Mike learn of property listed by Roger which they want to buy. Roger believes an intermediary agreement would ...

Entomology department university of maryland external

Entomology department University of Maryland External Environment Report TOPIC Complete an analysis of the key external factors that have implications for successful implementation of your organization's strategy and goa ...

This is based on a ted This is based on a Ted Talk.

This is based on a Ted Talk. Christakis' talk at 11:43 of the video and base your response on Christakis' observ ...

Pareto chart practice assume you are working on a project

Pareto Chart Practice Assume you are working on a project to improve customer service. Create a Pareto chart based on the information on the following table. Use the Pareto chart template so that your resulting chart loo ...

Case study slips trips and fallsall employee health

Case Study : Slips, Trips and Falls All employee health metrics have improved over the past 5 years except slips, trips, and falls of employees. There is a systemwide collaborative on patient falls, but there is little i ...

The owner of the store can hire either full time employees

The owner of the store can hire either full time employees or part time employees. Full-time employees work for 8 consecutive hours and hence can be hired for the following shifts: 8:00 am to 4:00 pm (Shift 1), Noon to 8 ...

Assignment-1identify the four types of layouts and their

Assignment- 1. Identify the four types of layouts and their characteristics. 2. The manufacturing engineers at Suny Manufacturing were working on a new remote- controlled toy Monster Truck. They hired a production consul ...

  • 4,153,160 Questions Asked
  • 13,132 Experts
  • 2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

Section onea in an atwood machine suppose two objects of

SECTION ONE (a) In an Atwood Machine, suppose two objects of unequal mass are hung vertically over a frictionless

Part 1you work in hr for a company that operates a factory

Part 1: You work in HR for a company that operates a factory manufacturing fiberglass. There are several hundred empl

Details on advanced accounting paperthis paper is intended

DETAILS ON ADVANCED ACCOUNTING PAPER This paper is intended for students to apply the theoretical knowledge around ac

Create a provider database and related reports and queries

Create a provider database and related reports and queries to capture contact information for potential PC component pro

Describe what you learned about the impact of economic

Describe what you learned about the impact of economic, social, and demographic trends affecting the US labor environmen