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Have you ever heard the expression: "If you're not measuring it, you're not managing it?" In this discussion, you will determine how you would measure the results of an intervention. Select an intervention with which you have some experience. For example, have you experienced organizational restructuring or downsizing? Does the company you work for have a total quality management program? Have you participated in a training program that was designed to "fix" an organizational problem? Once you selected an intervention, review the chapter that addresses that intervention.

1. Describe the intervention you have selected.

2. Put yourself in the role of the leader/sponsor of this intervention. How would you measure the effectiveness/results of this intervention? Speak in specific, measurable terms.

3. What actions would you take if the intervention were not getting anticipated results?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M91877977

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