GULF PHARMACEUTICAL INDUSTRY
Saudi SABIC is a the largest leader in diversified petrochemical. Its headquartered located in the capital of Kingdom of Saudi Arabia. SABIC makes on a global scale in the U.S.A, Europe, Middle East and Asia Pacific, manufacturing high quality of many products. For example , chemicals, commodity and high performance plastics, agri-nutrients and metals. This organization has above 40,000 employees worldwide and located on more than 48 countries, with innovation hubs in five main geographies â USA, Europe, Middle East, South East Asia and North East Asia.
PRODUCT AND SERVICE QUALITY
SABIC realize the main reason for its success is based on what is making it customers satisfied . The company has been making many programs to catch the customers feedback and try to understand, analyze and act. SABIC produces many tailor products for it key customers . We are knowledgeable about the industries in which our customers compete and we are constantly seeking new ways and materials to maximize our customersâ market success. By considering what are the competitors introduces for the customers and which the most suitable portfolio that can be attractive as well, SABIC move forward and allocate many products even tailor or stander ones.
On the other hand, The highly disciplined Six Sigma process assists SABIC to concentrates on making , developing and delivering perfect portfolios and services too. It focuses on design, production,how to distribute and marketing as well . The product high quality improvements behind SABIC materials assists a lot the quality and marketability of SABEC customers' end products. .
COSTS OF QUALITY
All business organization prefers to introduce quality products and services to its customers. Provision of quality services and products is crucial to customer retention and business progress as well . Constant provision of quality may require adjustment and sacrifices
References
Marquardt, Donald W, Donald W Marquardt, and Dana L Ulery. Product Quality Management. Wilmington, Del.: E.I. du Pont de Nemours, Quality Management & Technology Center, 1991.
ni, Omesh, Jaideep Shenoy, and Venkat Subramaniam. "Financial Leverage, Product Quality Failures, And Product Market Effects: Evidence From Product Recalls". SSRN Electronic Journal n. pag. Web.
Gitlow, Howard S, and Howard S Gitlow. Quality Management. Boston: McGraw-Hill/Irwin, 2005.