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Green Title Company is analyzing its operations in an effort to improve performance. The following data have been have been collected:

It takes an average of 4 hours to process and close a title, with the value-added time estimated at 20 minutes per title.

Each title officer is on payroll for 8 hours per day, though working 6 hours per day on average, accounting for lunches and breaks. Industry standard for labor utilization is 80%.

The company closes on 8 titles per day, with an industry standard of 10 titles per day for a comparable facility.

Determine process velocity, labor utilization, and efficiency for the company. Can you draw any conclusions?

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M91425669

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