Which of the following isn't recommended when leaving a voice mail message on another person's phone? Thank you for your business is the kind of closing line that should generally be avoided in responding to a routine request for the reason that it would likely be considered a cliché by the recipient of the message. True or false. Ola Jensen has located her first order with your company. What is the best technique to let her know you received her order? When asked to deliver credit information about an account holder good advice is to state your opinion of the applicant as favourably as possible. Sending a sincere regret message to a customer for a serious mistake made could be considered. Contingent on the situation a thank-you message can be handwritten printed on letterhead or sent electronically. Good- or neutral-news messages monitor a deductive sequence where the message begins with the main idea. Business messages must be organized based on. Which of the following isn't a benefit of e-mail?