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. Rick DeNeefe, manager of the Golden Valley Bank credit authorization department, recently noticed that a major competitor was advertising that applications for equity loans could be approved within two working days. Be- cause fast credit approval was a competitive priority, De- Neefe wanted to see how well his department was doing relative to the competitor's. Golden Valley stamps each application with the date and time it is received and again when a decision is made. A total of 104 applications were received in March. The time required for each decision, rounded to the nearest hour, is shown in the following table. Golden Valley's employees work 8 hours per day. Decision Process Time (hours) Frequency 88 11 19 14 28 17 10 20 25 23 4 26 10 Total 104 a. Draw a bar chart for these data.

Operation Management, Management Studies

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