Given all the service guarantees we see or hear on a daily, Ask an Expert

Management Studies

Given all the service guarantees we see or hear on a daily bases, do these really make you feel better about the services you are paying for at the bank, restaurant, cable company or retail store? Give specific examples of good and bad guarantees you have encountered and at least one example of a time you had to evoke a guarantee.

View complete question

Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M93071620

Have any Question?Write your Review or question?

Related Questions in Operation Management

1 as a marketing manager you would want to emphasize your

1. As a marketing manager, you would want to emphasize your points-of-difference and…? 1- point out competitors' points-of-parity 2- emphasize competitors' points-of-difference 3- negate competitors' perceived points-of- ...

Headquartered in hangzhou china alibaba is an

Headquartered in Hangzhou, China, Alibaba is an Internet-based e-commerce retailer that is twice as large as eBay and Amazon combined. Handling about half of all online transactions in China, Alibaba does in China what P ...

Your consulting firm just granted an exclusive contract for

Your consulting firm just granted an exclusive contract for Vanda Laye Corporate. You now must decide your pricing policy. The firm will encounter no fixed costs and all revenue is after taxes. As your firm has been gran ...

1 there have been many theories regarding how the pyramids

1. There have been many theories regarding how the pyramids at Giza were constructed. Most experts agree that they were constructed as burial monuments for pharaohs, but “how” these ancient people constructed monuments o ...

Backgroundsarahrsquos project had now become more complex

Background Sarah’s project had now become more complex than she had anticipated. Sarah’s company had a philosophy that the project manager would be assigned during proposal preparation, assist in the preparation of the p ...

1 who among the following influenced the development of a

1. Who among the following influenced the development of a participative, bottom-up view of quality, which became the trademark of the Japanese approach to quality management? a. Joseph Juran b. A.V.Feigenbaum c. Kaoru I ...

Question ldquoaudit of a facilityssites it securityrdquo1

Question: “AUDIT OF A FACILITY'S/SITE'S IT SECURITY” 1. List 5 overall audit goals for this audit 2. Describe the scope of the audit i.e. how big, broad, and deep the audit will be in terms of topics to be audited. 3. Li ...

Focus on several types of analytical tools including the

Focus on several types of analytical tools, including the six paths framework, the strategy canvas, the four actions framework, and the three tiers of noncustomers. Reflecting upon these analyses, share with your colleag ...

1 develop an extended process map for washing a car make

1. Develop an extended process map for washing a car. Make five recommendations for simplifying the extended process. 2. Using your own experience in the workplace (or as a student) discuss a conflict situation that you ...

What is the meaning associated with the following two

What is the meaning associated with the following two statements, and what do they share in common? (A) According to Murphy (1941), leadership can be seen as a function of what it is that an individual has to offer, and ...

4,153,160 Questions Asked
13,132 Experts
2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

Recent Questions

Ask Operation Management Expert