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Give an example of a situation where another person's word arrangement, word choice, or intended meaning created misunderstanding. Summarize what happened as a result of the misunderstanding.

Identify what could have been done to avoid the misunderstanding. Next, review the e-mail on page 18 of your text. Explain briefly why the e-mail is inappropriate.

Then, revise it to make the message more appropriate for submission to professor.

it is a communication skills class.

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