(Answered) From your recent experiences recall two conflict incidents

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From your recent experiences recall two conflict incidents, one functional and one dysfunctional. Then answer the following questions:

a. What distinguished these two conflicts?

b. What were the consequences of each?

c. How might the dysfunctional conflict have turned out differently if it had been handled in a more functional manner?

d. How could you have communicated differently to make the dysfunctional conflict more functional?

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