Q. From your own experiences, illustrate what process improvement or (re)engineering techniques have you observed? Explain how well did these techniques work short term and long term for the enterprise?

As part of any business process engineering effort, a process hierarchy is created to depict the process, the sub processes and sub-sub processes until finally the activities or steps of the process are described. Both the APQC Process Classification and the Solution Manager processes provide a process hierarchy. Illustrate what are some of the similarities/differences among the Solution Manager processes and the APQC Process Classification Framework for AP, Sales Order and Purchase Order?