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From your own experiences, compare the processes of your favorite brick and mortar store and a comparable online retailer. Develop a flowchart of the processes. Try to include as much detail as is needed to explain the process, remembering to differentiate between your activities as a customer and those of the service process. Discuss the advantages each has over the other from the perspective of the company. Discuss the advantages each has over the other from your perspective as the customer

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M91628222

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