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The Chair of the Operations Management Department at Quality University wants to construct a control chart for determining whether the four instructors teaching the basic OM course are under control with regard to the number of students who fail the course. Accordingly, he sampled 100 final grades from last year for each instructor, with the following results. From this sample, an average of 10 students failed the course. What are the 2 sigma upper and lower control limits for the chart?

Operation Management, Management Studies

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