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Foundations of Clinical Performance. You are currently working for three orthopedic surgeons who have the best reputation in the area and the clinic waiting room consistently overflows with patients. When you look at clinic operations, you are astounded by the delays caused by missing records, x-rays and patients erroneously scheduled to see a surgeon who has been booked to do surgery at the same time. It is your initial impression that using checklists would alleviate much of the confusion, but when you mention the possible use of checklists, your boss tells you that the staff is much too busy to use checklists, and “everyone knows their job anyway”. How might you discuss with her the potential benefits of using checklists to improve patient flow? Please prepare a one page synopsis of why checklists could improve patient flow.

Operation Management, Management Studies

  • Category:- Operation Management
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