For this Assignment, you will develop a project plan, using as your focus a work-related project you are doing now or will be doing in the future.

Part 1: Service Level Agreement

It is suggested that the project you select be manageable in scope and not overly complex. You will assume that the objectives and scope of the project you have selected have been vetted and approved. The next step is to develop a project plan. You will develop a project management plan that will walk through key steps of the project management process. The objective of this Assignment is not a deep dive into the full intricacies of project management. Rather, it is to ensure that as a health care administrator, you have a solid theory and practical knowledge of key aspects of the project management process.

For Part 1 of this Assignment, you will create a Service Level Agreement (3-5 pages) which includes the following:

• Project Description, Purpose, and Objectives: The project description delineates key aspects of a project. In 1-2 pages, your project plan should:
  • Describe the project and explain the purpose and justification for the project.
  • Explain the goals and objectives of the project.
  • Describe the requirements for the project.
  • Explain the tangible measures for acceptance criteria used to achieve project success.
• Project Scope: The project scope defines the scope of the project and how the scope will be managed. In 2-3 pages, your project plan should:
  • Summarize, in detail, the expected deliverables for the project.
  • Explain the acceptance criteria for the project.
  • Explain the project assumptions, risks, and constraints.
• Roles and Responsibilities: By definition, a project is a unique undertaking with a beginning and an end point. One responsibility of management is to determine who will be a part of the project team (including designation of a project manager). Ask yourself, "Who needs to be on this team to ensure that project goals are successfully met?" Consider as well the importance of communication among team members. What communication needs will each individual have? With whom will they communicate and how?
  • Using the Project Roles and Responsibilities Matrix template in the Learning Resources, list the names* and titles of all individuals or entities involved in the project. Indicate whether each stakeholder is internal or external to the project organization.Note:For privacy purposes, please use pseudonyms.
    • Identify the internal and external stakeholders for a project.
    • Distinguish the roles and responsibilities of the project stakeholders.
    • Explain how to communicate with project stakeholders.