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For a system characterized by M/M/3/FCFS/20/20, both the service time and interarrival time follow exponential distributions. The mean service time is 5 minutes while the arrival rate from each source is 1 unit per hour. (Please note the population is finite). a. Calculate mean number of waiting units. b. Calculate mean waiting time for one unit. c. Calculate mean number of units in the system.

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