Ask Question, Ask an Expert

+1-415-315-9853

info@mywordsolution.com

Ask Operation Management Expert

problem 1: Analyzing a current OM technique:

Find out one scholarly journal article reporting on one or more of the given methods: business or predictive analytics, dashboards, decision support systems and supply chain management.

A) What is the problem, opportunity, or challenge addressed in the article?
B) What is the solution, idea, approach and so on recommended or implemented in the article?
C) How does this help operations? Is the problem, opportunity or challenge resolved completely or partially?
D) What are the takeaways from the article?
E) In particular, what are the limitations of the method?

Be sure to define the terms that you use, beginning with the technique that you select.

problem 2: Applying OM technique(s) to your organization

Find out in your organization an aspect of the operational process which could benefit from use of one or more of the given techniques: business or predictive analytics, dashboards, decision support systems and supply chain management.

A) What is the problem, opportunity, or challenge to be addressed?
B) What technique(s) would be suitable to help mitigate the problem? Why?
C) What would be the areas which present challenges in the approach (ex: culture, cost, technology complexity and so on).

Be sure to define the terms which you use, starting with the method that you choose.

problem 3: Recommending a low-cost customer service employee daily assignment schedule

To the extent permitted by local law, each Acme Home Improvements store, including Acme Mexico City, is open from 7 am - 11 pm every day.

Acme Mexico City advance planners in North Carolina have provided the given table, which recognizes the minimum number of customer service employees estimated to be required on the floor of the store each hour of a typical work day:

In the interest of cost control, the planners have as well imposed a not-to-exceed maximum of 30 customer service employees on the floor at any time.

Full-time customer service employees at AMC work a 9 hour shift (8 hours of work plus a 1 hour meal break) either from 7 am to 4 pm or from 2 pm to 11 pm. Workers on the 7-4 shift are assigned an hour-long lunch break at either 11 am or 12 noon. Workers on the 2-11 shifts are assigned an hour-long dinner break at either 5 pm or 6 pm.

Part-time customer service employees work four consecutive hours per day and their shifts can start any hour between 7 am and 7 pm.

By corporate policy, which is consistent with Mexican labor law, the company limits the hours worked by part-time customer service employees to 50% of the day's total scheduled hours.

Part-time customer service employees earn $500 per day, and full-time customer service employees earn $1100 per day in salary and benefits (here, $ = Moneda Nacional, that is, the Mexican peso).

Acme operations analysts working in North Carolina, working with the AMC advance planners, have used integer linear programming, a significant tool employed by operations managers, to propose in accordance with the foregoing factors, an employee assignment schedule for a typical day. Their proposed schedule is the given item in Course Content.

Assignment Tasks:

Each student recommends to the AMC store manager, who is not familiar with integer linear programming, a customer service employee daily assignment schedule for the Acme Mexico City which includes the following:

A) An executive summary with the key results.

B) An employee assignment schedule for a typical day which minimizes personnel costs by using the operations analyst’s schedule modified as by the qualitative factors, if any, that you find out are relevant.

C) A discussion of underlying assumptions and of your selected qualitative factors.

D) A further discussion of how non-typical days might influence the schedule.

E) Optionally, and for extra points to be determined by your section professor, a sensitivity analysis which shows how relaxation of the 50% constraint on the hours worked by part-time customer service employees might influence the daily personnel costs.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M9797

Have any Question? 


Related Questions in Operation Management

Assignmentgenesis energy cash position analysisthe genesis

Assignment Genesis Energy Cash Position Analysis The Genesis Energy operations management team is now preparing to implement the operating expansion plan. Previously, the firm's cash position did not pose a challenge. Ho ...

1 congratulations your company has purchased the rights to

1) Congratulations, your company has purchased the rights to manufacture a new product called Quilchers. As an experienced Operations Manager you quickly recognized that this product could be successfully assembled using ...

Imagine that you work with the hr director at your company

Imagine that you work with the HR director at your company, and she has asked you to suggest some ways to reinforce employees' sense that their jobs have an important positive impact on others. What would you suggest?

How do you understand achilleus response to the embassy

How do you understand Achilleus response to the embassy? What does this response indicate about Achilleus?what does it indicate about his relationship to the Greek army?

1 in the prahalad and mamel reading lsquothe core

1. In the Prahalad and Mamel reading, ‘THE CORE COMPETENCE OF THE CORPORATION", (PG. 66) they discuss the roots of competitive advantage. In it, they say that "a company's competitiveness derives from the price/performan ...

Each module has a set of review questions to assist you in

Each module has a set of review questions to assist you in learning the materials and help you prepare for the final exam. Spend quality time responding to the following questions in your own words. 1. Explain the aerome ...

Please choose 1 of the 4 topics listed below 1 just

Please Choose 1 of the 4 Topics Listed Below: 1. Just War/Military Ethics (Weeks Three and Four) • The circumstances under which it is or is not legitimate to use military force against another group or country • The con ...

Review the sections on cost shifting hits private plans and

Review the sections on "Cost Shifting Hits Private Plans" and "Responding to Cost Shifting" in Chapter in Health Policy Analysis: An Interdisciplinary Approach. These sections discuss a concept of a shift in thinking and ...

Ikea case studynbsp as part of your reading for this unit

IKEA Case Study  As part of your reading for this unit, you read the "IKEA Aims to Pay a Living Wage" case study on page 391 of  Fundamentals of Human Resource Management . Respond to the two questions below in a 2-3 pag ...

Please answer all of these questions based on the assigned

Please answer all of these questions based on the assigned readings and or your personal knowledge. 1-Compare and contrast entrepreneurship with working in a corporate environment as a department head. What are some resp ...

  • 4,153,160 Questions Asked
  • 13,132 Experts
  • 2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

WalMart Identification of theory and critical discussion

Drawing on the prescribed text and/or relevant academic literature, produce a paper which discusses the nature of group

Section onea in an atwood machine suppose two objects of

SECTION ONE (a) In an Atwood Machine, suppose two objects of unequal mass are hung vertically over a frictionless

Part 1you work in hr for a company that operates a factory

Part 1: You work in HR for a company that operates a factory manufacturing fiberglass. There are several hundred empl

Details on advanced accounting paperthis paper is intended

DETAILS ON ADVANCED ACCOUNTING PAPER This paper is intended for students to apply the theoretical knowledge around ac

Create a provider database and related reports and queries

Create a provider database and related reports and queries to capture contact information for potential PC component pro