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1. The purpose of most business presentations is to inform or____________________.

2. Early in the planning stages of a speech, you should develop a (an)____________________ profile.

3. The ____________________ ____________________ of a speech is a one-sentence statement that links your subject and purpose to your audience's frame of reference.

4. A presentation ____________________ helps you organize your material and can serve as the foundation of your speaking notes.

5. For a large audience and an important event, your tone will generally be __________________.

6. The ____________________ to your speech must capture the audience's attention.

7. At the beginning of a speech, you need to establish ___________________with your audience by explaining your qualifications.

8. A good introduction gives the audience a (an) ____________________ of what's ahead in your speech.

9.In the body of your presentation.it is vtal to hold your audience

10. Even if parts of your presentation are downbeat, you should always try to end on a ___________________ note.

11. The easiest and most effective delivery mode for most business presentations is speaking from ____________________.

12. If you're addressing an audience that doesn't speak your language, consider using a (an)

13. You can overcome ____________________ related to public speaking by concentrating on your message and your audience, not on your fears.

14. During a presentation, take particular care to maintain eye____________________ with your audience.

15. The ____________________ and ____________________ period following a presentation gives you a chance to build enthusiasm for your point of view, work in material that didn't fit into the formal presentation, and obtain important feedback from your audience.


Short Answer

16. List the four steps involved in planning an oral presentation.

17. What two steps help you define the main idea of your presentation?

18. In a longer presentation, how does your purpose influence the way you organize your material?

19. Briefly explain the difference between a planning outline and a speaking outline.

20. What three tasks should an effective speech introduction accomplish?

21. List two goals to achieve in the body of a business presentation.

22. Briefly describe the three tasks that an effective closing to a presentation should accomplish.

23. List the four delivery methods for oral presentations.

24. Briefly explain how nervousness can actually improve the quality of your presentation.

25. List at least three guidelines for effectively handling questions following a business presentation.

26. When planning a presentation, what does it mean to "analyze the situation"?

Briefly explain each of the tasks involved.

27. Describe the four steps to organizing a presentation effectively.

28. What six stages should you go through in preparing an effective outline for a presentation?

29. List and briefly explain six strategies for holding your audience's attention during a business presentation.

30. Give ten suggestions for becoming a more confident speaker.

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