Fernando garzas firm wishes to use factor rating to help, Ask an Expert

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Fernando Garza's firm wishes to use factor rating to help select an outsourcing provider of logistics services.

a) With weights from 1 - 5 (5 highest) and ratings 1 - 100 (100 highest), use the following table to help Garza make his decision:

		RATING OF LOGISTICS PROVIDERS
CRIRERION	WEIGHT	OVERNIGHT SHIPPING	WORLDWIDE DELIVERY	UNITED FRENIGHT
Quality	5	90	80	75
Delivery	3	70	85	70
Cost	2	70	80	95

b) Garza decides to increase the weights for quality, delivery, and cost to 10, 6, and 4, respectively. How does this change your conclusions? Why?

c) If Overnight Shipping's ratings for each of the factors increase by 10%, what are the new results?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92165070

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