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FC Dallas is also concerned about the total cost to operate both of the system. The assume that for every hour that a customer spends in line, it costs them $30 in lost revenue.

The cost of running each scenario is:

A) For the single employee system, the employee wage is $14 per hour and the automation costs $28 per hour to operate

B) For the two employee system. Each employee receiver $12 per hour.

 

Based on the data that you have calculated above which system has a lower total cost of waiting.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M91764224

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