Managing Communication - Four Part Case Study

The solution addresses each of the questions below:

1. What makes a person more adaptable at one form of communication over another? How can an individual reduce his/her apprehension in the various communication settings?

2. In analyzing the various element of communication, explain the importance of ensuring that management's message has been communicated effectively to those implementing the change.

3. Assume you are a manager in an administrative office and the company has bought another company in the area. The company has decided to consolidate the administrative departments of the two companies and bring in a completely new computer system that will streamline the work. Your employees are very concerned for their jobs and it is affecting the department's morale and job performance. What steps do you take during this change to effectively communicate the message of change?

4. Assume you are a manager in an international organization and have been directed to create a team for a new project. What approach will you use to create your team? What type of team structure would you use? How would you address problem solving with the team?