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Problem: Your Managing Director has asked you to prepare a presentation for the staff of the Human Resources Department who has no experience in interpersonal skills and how to deal effectively with criticisms. Produce brief notes for the presentation that will answer the following problems:

problem1. describe the term communication climate and what are the 4 main factors which need to be considered to improve the communication climate in firms?

problem2. What are the five factors which require to be considered in order to encourage a positive communication climate at the workplace?

problem3. Constructive criticism is significant not only for maintaining good working relations in organisations but it also promotes efficient communication. Describe in detail the factors which require to be considered while offering constructive criticisms at workplace.

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