problem 1:

“There is a growing emphasis on the significance of interpersonal communication. This arises from the realization that the greatest challenges to management aren’t problems of setting objectives or making decisions however rather those of implementation. Successful implementation, it is argued, depends to large extent on effective employ of interpersonal communication skills”

describe the above statement with reference to any organisation.

problem 2:

“Alarmed by reports of declining accomplishment test scores, concerned parents looked to technology for solutions, while interested citizens urged school boards to purchase classroom computers in hopes of reforming an educational system judged at risk”. (Bozeman and Spuck 1991)

(a) Can measures proposed in statement above assist the Mauritian educational system? Use concrete instances to justify your answer.

problem 3:

We spend a major portion of our time either transmitting or receiving information. Research has shown which we spend 45% of all our communicating time listening. Since birth through our school life and even later in our active life we have been taught to listen.

(a) describe the significance of listening in communication process.

(b) How can you enhance your listening skills?