Explain the role of a supervisor in labor negotiations: Five actions to take and three to avoid

Supervisors are often confused as to how they should behave during a union organizing campaign. Identify five actions a supervisor should take and three actions the supervisor should avoid.

Why is it important for senior administrators to communicate frequently with supervisors before and during the negotiation of a labor agreement?

What matters do labor agreements typically cover?

It is not in the interest of successful contract administration for supervisors to try to "beat the contract." Why is this the case?
The supervisor is likely to have trouble administering two broad areas of the labor agreement. What are they?

The supervisor's job is to maintain discipline and he or she should take action without discussing it with the union's representative. If union member affected by the action or the steward disagrees with the supervisor's action, what recourse do they have?

When is an outside arbitrator typically involved in settling a grievance?

Why is it the supervisor's primary function to dispose of all grievances at the first step of the grievance procedure?