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1. Explain the models typically related with Decision Support Systems (DSS)? Is one of the models viewed as superior than other?

2. Describe the difference between transactional information and analytical information? Give examples of each.

3. Explain TPS, DSS, and EIS systems. Describe how the organization can use these systems to make decisions to gain advantages in competitive global business environments.

4. Describe the differences between customer facing processes and business facing processes?

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