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problem 1:

(a) Briefly describe the Kent and Taylor’s five principles of the dialogic communication.

(b) describe using instances the principle of the mutuality.

problem 2:

“The implications for today’s managers are that to develop communicative competencies they need to accommodate both perspectives and this needs a reconceptualisation of change communication as communication throughout change, rather than to communicate change”.

(a) Discuss the above with reference to the description of organizational communication given in the text.

(b) Using a concrete ex from your communication experience elucidate the implications for the educational manager of your institution.

problem 3:

describe the differences between monologic communication and dialogic communication. Use a concrete ex to illustrate your answer, highlighting the benefits and the drawbacks of each of the communication style.

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