Distinguish between formal and informal communication and how each affects performance
describe techniques and behaviors to overcome communication barriers and give effective feedback
describe assertiveness techniques which can be used to enhance communication
This study and writing exercise explores effective assertiveness techniques which can be utilized to enhance communications and performance in workplace.
prepare 3-5 exs of assertiveness techniques which you believe might be useful to supervisor.
describe 3-5 techniques you believe to be effective.
Describe why you selected those techniques and how you might use them on job as supervisor.