Explain Important information about Technology and management functions

I would like to use banking as the subject. I just need to general ideas and references I can use. "Give one well-documented example of how management at your company expects technology to improve business. Discuss how the company's current technology is meeting or not meeting business needs. Please remember that money is the language of business! This means that I expect you to frame your paper in such a language (return on investment, payback period, costs vs. benefits, etc. If you have doubts about this, please post questions in the classroom.) Submit the paper to your Individual forum with subject line "Week 1 -- Individual Assignment." I will expect the following three topics presented in good detail in your paper (use appropriate section titles):

1. Very brief description of the company, so that readers can have an idea of the type of organization you're talking about.

2. One example of the organization's management expectations of business improvements through technology. (Remember what is the language of business...)

3. An answer to the question: "Is current technology meeting those business needs?"

In other words, what were the expectations of management with respect to technology and if those expectations are being met or not.