Read the Peppercorn Dining case in the Cummings & Worley textbook (pages 217-238).
1. Describe the entry and contracting process.
2. Describe the quality and quantity of data collected by the consultants.
3. Analyze the Peppercorn data by choosing a diagnostic/analytic model. Note: use an organization-level diagnostic model presented in Chapter 5 of the course text, pages 94-99. (Hint: this should be the most comprehensive section of the case response.)
4. Describe how you would feed back the analysis in question three. What outcomes do you want from the meeting?