1. describe how relationships are developed and improved in the e-business environment. You must be very detailed with this response.

2. describe how World Wide Web has influenced business in general and customers? Provide several exs.

3. Pretend that you are in charge of choosing the ISP for your company. One of the main tasks which you should accomplish for president of your company is to create a criteria (list) to estiamte prospective ISPs. What would your criteria look like?

4. What role does promotion play in marketing system? Can you consider ways which Internet providers promote different products and services?

5. Some companies give away free or low-cost products on Internet. Others are amazed at such marketing tool. Can you think of ways which companies offer such products can justfy the costs? Describe why they would present such products to consumer.