1. Explain how HCO's plan the sizes of its various components? How does it make its plans? What are the implications of too big and too small? Why is the final decision reserved for the governing board? 

2.Explain to a new first-line supervisor what she's accountable for and how she and the HCO know that she has met those accountabilities. 

3.Describe how operational infrastructures fail, and what can be done to prevent failure?

4.Explain how having a mission make a difference? Review the M/V/V Statement of Intermountain Health Care. How would the mission be different if a large, for-profit, publicly listed corporation like HCA were running it? List the major clauses that would have to be reconsidered, and suggest a for-profit wording. 

5.How would the mission be different if a governmental unit ran the organization?