Ask Question, Ask an Expert

+1-415-315-9853

info@mywordsolution.com

Ask Operation Management Expert

problem 1: describe and describe each of the ten elements of market research a tour operator carries out when researching and planning a group tour.

problem 2:

a) Describe the sales procedure and recognize the skills required to make sure customer satisfaction for each of the given methods within a travel agency:

• Identifying client need
• Closing the sale
• After-sales service

b) describe in detail the four components of the time management skill cycle.

problem 3:

a) It is significant to understand the terminology for various types of passport in order to give correct information to the client. Describe and state each of the given passport terms:

• Citizen
• National
• Alien
• Non-immigrant
• Tourist

b) Describe each of the given airline terms:

• Time differences
• Stop-over
• IDL
• Hub airport
• GMT

problem 4:

a) List and describe six main fixed costs and sic main variable costs as part of travel agency day -to-day expenses, regardless of income.

b) describe the reasons why all ABTA members are required to post a bond. [8]

problem 5:

a) List and describe ten main areas of cover included in a standard travel insurance policy.

b) What is your understanding of the term exclusion clause?

problem 6:

a) Describe and state the six factors which will affect the cost of a cruise fare.

b) describe four cruise routes in the northern and fur routes in the southern hemisphere.

problem 7:

a) describe six factors that have affected the increased popularity of the short-break market.

b) Give a list of ten special-interest holiday markets matched with suitable destinations and socio-demographic target markets for each.

problem 8:

a) List and describe the actions of the travel consultant in the event of a customer’s complaint on return from holiday.

b) Outline the key information and documentation needed from the client in the event of arbitration following an unresolved complaint.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M94097

Have any Question? 


Related Questions in Operation Management

Discussion questionuse the equity theory to answer the

Discussion question: Use the equity theory to answer the following question: Describe the impact of employee engagement on job satisfaction and turnover.

With effective resource planning organizations can reduce

With effective resource planning organizations can reduce inventory and service costs, improve efficiencies, and establish methods for continuous improvement. Depending upon the type of resource there is a different type ...

Ikea case studynbsp as part of your reading for this unit

IKEA Case Study  As part of your reading for this unit, you read the "IKEA Aims to Pay a Living Wage" case study on page 391 of  Fundamentals of Human Resource Management . Respond to the two questions below in a 2-3 pag ...

Ron wants to sue supply company for its failure to deliver

Ron wants to sue Supply Company for its failure to deliver materials that Ron needed to prepare his work for an appearance at a local Crafts Fair. What must Ron establish before a court will hear a suit? Carlos, a citize ...

1in your role as production planner you have experienced

1.In your role as production planner, you have experienced too many stock outs on one particular item. This item has 308 pints of demand during the lead time and a standard deviation during the lead time of 10.8 pints. C ...

Application essaybased on a developed outline format

Application Essay Based on a developed outline format (already available), write a 17-page literature review that captures relevant theories and empirical research leading to a significant research topic, problem and res ...

Ask question minimum 100 words acceptnas food produces to

Ask question #Minimum 100 words acceptNas food produces to kinds of popular dark chocolate bars. the banana and coffee. the banana bar costs 0.22 to make and sells of 0.35, where as the coffee bar cost 0.40 to make and s ...

Discuss the similarities and differences between the

Discuss the similarities and differences between the philosophies of wellness. Discuss how they relate to the concept of wellness, how they relate to specific challenges or supports for wellness, and how learning about d ...

Hal ltd discussed in problem 9 can produce the disk drive

HAL Ltd., discussed in Problem 9, can produce the disk drive housings in the Hamilton, Ontario, plant at a rate of 150 housings per month. The housings cost HAL $85 each to produce, and the setup cost for beginning a pro ...

1 does one functional department shall be allow to borrow

1. Does one functional department shall be allow to "borrow" (on a short-term basis) people from another functional department in order to fulfill project-manning requirements? 2. Should this be permitted if overtime is ...

  • 4,153,160 Questions Asked
  • 13,132 Experts
  • 2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

Section onea in an atwood machine suppose two objects of

SECTION ONE (a) In an Atwood Machine, suppose two objects of unequal mass are hung vertically over a frictionless

Part 1you work in hr for a company that operates a factory

Part 1: You work in HR for a company that operates a factory manufacturing fiberglass. There are several hundred empl

Details on advanced accounting paperthis paper is intended

DETAILS ON ADVANCED ACCOUNTING PAPER This paper is intended for students to apply the theoretical knowledge around ac

Create a provider database and related reports and queries

Create a provider database and related reports and queries to capture contact information for potential PC component pro

Describe what you learned about the impact of economic

Describe what you learned about the impact of economic, social, and demographic trends affecting the US labor environmen