Ask Question, Ask an Expert

+1-415-315-9853

info@mywordsolution.com

Ask Operation Management Expert

problem 1: describe and describe each of the ten elements of market research a tour operator carries out when researching and planning a group tour.

problem 2:

a) Describe the sales procedure and recognize the skills required to make sure customer satisfaction for each of the given methods within a travel agency:

• Identifying client need
• Closing the sale
• After-sales service

b) describe in detail the four components of the time management skill cycle.

problem 3:

a) It is significant to understand the terminology for various types of passport in order to give correct information to the client. Describe and state each of the given passport terms:

• Citizen
• National
• Alien
• Non-immigrant
• Tourist

b) Describe each of the given airline terms:

• Time differences
• Stop-over
• IDL
• Hub airport
• GMT

problem 4:

a) List and describe six main fixed costs and sic main variable costs as part of travel agency day -to-day expenses, regardless of income.

b) describe the reasons why all ABTA members are required to post a bond. [8]

problem 5:

a) List and describe ten main areas of cover included in a standard travel insurance policy.

b) What is your understanding of the term exclusion clause?

problem 6:

a) Describe and state the six factors which will affect the cost of a cruise fare.

b) describe four cruise routes in the northern and fur routes in the southern hemisphere.

problem 7:

a) describe six factors that have affected the increased popularity of the short-break market.

b) Give a list of ten special-interest holiday markets matched with suitable destinations and socio-demographic target markets for each.

problem 8:

a) List and describe the actions of the travel consultant in the event of a customer’s complaint on return from holiday.

b) Outline the key information and documentation needed from the client in the event of arbitration following an unresolved complaint.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M94097

Have any Question? 


Related Questions in Operation Management

Questioninvestigate on the internet the method of kaizen

Question: Investigate on the internet the method of kaizen (Japanese for "continuous improvement") and the tools that are used in the method. How different is kaizen from Six Sigma?

Mundo manufactures printing presses extra a publisher of a

Mundo manufactures printing presses. Extra, a publisher of a local newspaper, had decided to purchase new presses. Rep, a representative of Mundo, met with Boss, the president of Extra, to describe the advantages of Mund ...

Macroenterprises case studyresource shrm student workbook

MacroEnterprises Case Study Resource: SHRM Student Workbook, MacroEnterprises Case Study, Inc. Case #1 You are creating a presentation in the third person voice intended to be delivered to Pat, the HR Director for MacroE ...

Must show all calculations using excel formattingscenario

MUST SHOW ALL CALCULATIONS USING EXCEL FORMATTING Scenario Data: 45 students in two sections of a college Physics 101 course recently took a mid-term exam. 12 students earned an A, 9 students earned a B, 8 students earne ...

1 statistically two in every three american are medically

1. Statistically, two in every three American are medically obese today. Should obesity be classified as a disability? What are the implications for businesses hiring obese employees under the ADA? 2. Should substance ad ...

The operations manager of a musical instrument distributor

The operations manager of a musical instrument distributor feels that demand for bass drums may be related to the number of television appearance by the popular rock group Green Shades during the preceding month. The man ...

What ethical difficulties if any arise out of the theory of

What ethical difficulties, if any, arise out of the theory of "no-fault" workers' compensation statutes? Should an employee injured primarily by her own negligence receive the same benefit as one harmed through no fault ...

With the information in the table below determine a logical

With the information in the table below, determine a logical breakdown for an ABC classification based on cost*volume. Be sure to "CLEARLY" show which parts are "A", "B", or "C's" by list below or off on the right of tab ...

Port management-port planningquestions1what kind of data

PORT MANAGEMENT-PORT PLANNING QUESTIONS 1.What kind of data would you like to use for effective Port Traffic Forecasting? 2.What would you recommend to reduce Port Congestion in the Short and in the Long term? 3.Discuss ...

Is the conflict between agamemnon and achilleus is ever

Is the conflict between Agamemnon and Achilleus is ever truly resolved if it is how? If it is not why not?

  • 4,153,160 Questions Asked
  • 13,132 Experts
  • 2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

WalMart Identification of theory and critical discussion

Drawing on the prescribed text and/or relevant academic literature, produce a paper which discusses the nature of group

Section onea in an atwood machine suppose two objects of

SECTION ONE (a) In an Atwood Machine, suppose two objects of unequal mass are hung vertically over a frictionless

Part 1you work in hr for a company that operates a factory

Part 1: You work in HR for a company that operates a factory manufacturing fiberglass. There are several hundred empl

Details on advanced accounting paperthis paper is intended

DETAILS ON ADVANCED ACCOUNTING PAPER This paper is intended for students to apply the theoretical knowledge around ac

Create a provider database and related reports and queries

Create a provider database and related reports and queries to capture contact information for potential PC component pro