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Explain a personal experience that you had when receiving some kind of after-sale customer support. Discuss what was done well and areas that could have been improved. Then describe the “perfect” process as it applies to your scenario. Finally, if you were the manager and you had all of the resources that you needed, how could the process you experienced be improved to be the “perfect” process you described?

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Operation Management, Management Studies

Category:- Operation Management
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