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Excellent analysis given of the two different groups. I know some of you touched on this topic, but let's take it further. Looking at the mid-scale restaurants...what do you think about mid-scale restaurants adding curbside pick-up? What are some of the advantages and/or disadvantages? Please give some examples. Also, what are other services that mid-scale restaurants have added to help with customer service? Do you think these services are beneficial to the consumer?

Operation Management, Management Studies

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