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Everyone is responsible for quality. This saying is increasingly popular as companies compete on quality. Sustainability issues have equally become important as the world community seeks for solutions to climate changes. Are companies able to achieve quality and sustainability at the same time? Are there some common grounds? Develop a plan to help companies to achieve both noble goals. What do companies really mean when they say that quality is the responsibility of everyone? And how do they go about achieving this.

Operation Management, Management Studies

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