Enterprise computer support has experienced on-going, Ask an Expert

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Enterprise computer support has experienced on-going development to better serve various consumer bases.

Write a 200- to 300-word response encompassing strategies that would help minimize miscommunication between the two parties. Within the text, what components of the problem solving strategy have the greatest effect within a computer support atmosphere? How might the support specialist and customer both be satisfied if there has to be compromise from one side of the conversation?

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