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Elm Furniture Co. has idenified the following specific objectives: become recognized as a leader in the use and application of environmentally responsible practice and systems, achieve sales growth averaging 5% more than that of the industry average, reduce cost and waste at all levels of the firm, be recongnized as a design leader, keep stock price stable relative to that of the industry average Using these goals and the balanced scorecard approach, what would the corresponding goals and metrics be for the following? Operations mgmt / manufacturing, product engineering and design, sales and marketing, purchasing / SCM

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