Effective written communication is a necessity in today's business. Technology has allowed more effective written communication.

Before completing this activity, read Chapters 9 & 14 from Beebe and Mottet, Business and Professional Communication. Submit a packet of business letters, comprising an email memo, a complaint letter, and a "bad news" letter.

Using the guidelines in the Beebe and Mottet textbook ("Writing for Business") to write the following business letters. You can also go to these websites for further assistance:

•Writing Business Letters .

•Writing Tasks: Conveying Good News and Bad News.

Create all the letters in MS Word. You should submit all three documents as separate pages within the same word processing file. NOTE: Make sure your letters are clearly labeled and the file attached BEFORE clicking SUBMIT.

•Email Memo ?As the company Chief Information Officer, prepare an email memo announcing the features of the company's new intranet. Follow proper email etiquette and standard business memo formatting..

•Complaint Letter.

?As CIO, write a complaint letter to the telecommunication company you'd contracted about regarding their installation of the company's network. Describe your complaints regarding the poor installation and the lack of quality..

•Bad News Letter ?As CIO, write a "bad news" letter email to employees of company regarding the downtime of the internet...Your assignment's length should not include the title and reference pages. Your paper must follow APA style guidelines, using Times New Roman or Ariel, 12-point font, double-spaced, with one inch margins. Make sure to include a running header with name and page numbers.