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Earhart Aviation operates a multi-service aviation business, including fuel, aircraft maintenance, charter flights, aircraft rentals, and flight instruction. The company has a major systems development project underway, with a comprehensive system being developed to permit online entry of all work performed in the maintenance shop, fuel purchases, online scheduling of charter flights, flight instruction, and aircraft rentals, and automated billing for the above activities. Due to the wide range of personnel who will be interacting with the system (from shop personnel to line personnel to office personnel to flight instructors and students), the design of the user interface is important. Not only should the user interface be thoroughly tested, there must be sufficient user documentation available to help the users work with the system. a. Given the importance of the user interface to the ultimate success of this system, develop a plan for user interface testing for this project and provide support for each step of your plan (why needed and what each step will accomplish).

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92179427

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