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Question 1Using either your current employer or a company with which you are quite familiar, identify one particular type of queue in that company in which customers must wait. Describe the essential features of the queue and then identify what you believe to be the most important level of service measurement for the queue. Justify why you think this measure is the most important one.

Instructions:Refer to the text for definition and discussion of the essential features of a queue. For the level of service measurement, you can refer to examples presented in the text (e.g. average customer waiting time, probability of excessive waiting, etc.) or you can define your own measure using the basic queue variables.

Question 2 Give an example that demonstrates the trade-off inherent in projects among cost, time, and performance.

Instructions:Refer to Characteristics of Projects in the text. Use an actual example from your own experience or construct a hypothetical example.

Question 3Discuss the functions of inventory for different organizations in the supply chain associated with two of four members from the following list - manufacturer, distributor, supplier, or retailer.

Question 4Based on your personal knowledge, select a specific service facility location and discuss the positive and negative aspects of its location and site selection.

Instructions:Refer to discussion of Strategic Location Considerations in the text.

HR Management, Management Studies

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